Your Privacy Matters: B1G Panel is committed to protecting your personal information. This policy explains how we collect, use and safeguard your data when you use our B1G IPTV streaming service.
1. 📋 Information We Collect
When you use B1G Panel's IPTV streaming services, we may collect the following types of information:
Personal Information
- Contact Details: Name, email address, WhatsApp number when you contact us or purchase a subscription
- Payment Information: Transaction references and amounts (we do not store full payment card details)
- Device Information: Device type, MAC address (for MAG boxes), IP address for service provisioning
- Account Credentials: Username associated with your B1G IPTV login (passwords are encrypted)
Usage Information
- Channels accessed and viewing patterns (for service improvement)
- Connection logs and timestamps
- B1G IPTV player app version and device OS
- Geographic region (country-level only)
2. 🎯 How We Use Your Information
We use the information collected to:
- Provide, activate and manage your B1G IPTV subscription
- Send service updates, renewal reminders and important notices
- Provide technical support and troubleshoot B1G IPTV login or streaming issues
- Process credit purchases and subscription payments
- Improve our B1G streaming service quality and channel offerings
- Prevent fraud and protect the security of our platform
- Comply with legal obligations
3. 🔒 Data Security
B1G Panel takes data security seriously. We implement industry-standard measures to protect your information:
- SSL/TLS encryption for all data transmissions
- Encrypted password storage — we never store plain-text passwords
- Restricted access to customer data on a need-to-know basis
- Regular security audits of our systems
- Secure payment processing — we do not store full card details
⚠️ While we implement robust security measures, no online service can guarantee 100% security. Please use a strong, unique password for your B1G IPTV account.
4. 📤 Information Sharing
We do not sell, trade or rent your personal information to third parties. We may share data only in these limited circumstances:
- Service Providers: Trusted third-party services that help us operate (e.g. payment processors, email services) under strict confidentiality agreements
- Legal Requirements: When required by law, court order or government authority
- Business Transfers: In the event of a merger or acquisition, under equivalent privacy protections
- Fraud Prevention: To protect the rights and safety of B1G Panel, customers and third parties
5. 🍪 Cookies
Our website uses cookies to improve your browsing experience. For full details, please see our Cookie Policy. You can manage cookie preferences in your browser settings.
6. ⏳ Data Retention
We retain your personal data only for as long as necessary to provide the B1G IPTV service and comply with our legal obligations. Account data is retained for the duration of your subscription plus 12 months. You may request deletion of your data at any time by contacting us.
7. 👤 Your Rights
Under applicable data protection laws (including UK GDPR), you have the following rights:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data ("right to be forgotten")
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to certain processing of your data
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, contact us at b1gpanelshop@gmail.com or via WhatsApp.
8. 🔗 Third-Party Links
Our website may contain links to external sites. B1G Panel is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any site you visit.
9. 👶 Children's Privacy
B1G IPTV services are not directed at children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.
10. 📬 Contact Us
For any privacy-related questions or to exercise your rights, please contact B1G Panel:
- 📧 Email: b1gpanelshop@gmail.com
- 💬 WhatsApp: +44 7490 344053
- 🌐 Website: b1gpanel.shop
We will respond to all privacy enquiries within 30 days.
11. 🔄 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of B1G IPTV services after changes constitutes acceptance of the updated policy.